Service as you
Optimum and efficient supply of spare parts
to ensure trouble-free operation
Spare parts and information available for you at all times
You can request MULTIPOND spare parts from our electronic spare parts catalog around the clock. The catalog shows you customized and machine-specific spare part configurations. This is how we ensure the information on our products is always up-to-date.
Over 50% of our spare part shipments leave our factory within the day, 75% within the first week. We feel proud that we can still supply spare parts for systems that have been in operation for 20 years or more. We achieve this through permanent backwards compatibility.
For your peace of mind, we offer various spare parts packages that you can store yourself. This minimizes downtimes. Certain components can be reconditioned and used again. If this applies to you, you will receive a credit memo after return and evaluation by our specialists.
Benefits of our spare parts catalog
Around the clock
Find information and order items online 24/7
Up-to-date and detailed item information at all times
Customer-specific document management system
How to gain access to the electronic spare parts catalog:
Once you have purchased your weigher, we prepare instructions, spare parts and documents tailored to your particular weigher. We then send you a link with your access data for the EETK, where everything will be waiting for you.
inquiry for spare parts
Do you have any other questions?