Ben jij iemand die graag zelfstandig werkt en geïnteresseerd is in techniek? Wij zijn op zoek naar versterking binnen ons serviceteam in Eindhoven.

Dit ga je doen:
Je houdt je bezig met het onderhoud, oplossen van storingen, opstellen, installeren en certificeren van onze weeg- en doseersystemen. Ook ben je verantwoordelijk voor de rapportages.

Er wordt van je verwacht te reizen op werkdagen en mee te draaien in de storingsdienst. Een paar keer per maand blijf je ergens overnachten.

Dit ben jij:
Je hebt minimaal een MBO opleiding Electro, Mechatronica of Werktuigbouwkunde of aantoonbare ervaring. Je bent zelfstandig, flexibel, contactueel sterk, klantgericht en denkt graag in oplossingen.

Je beheerst de Duitse en/of Engelse taal, kennis van het Frans is een pré en je bent in het bezit van rijbewijs B. Heb je nog geen VCA- of heftruck-certificaat? Dan bieden we je de opleiding daarvoor aan.

Dit zijn wij:
Multipond levert industriële weeg- en doseersystemen. Vanuit onze vestiging in Eindhoven regelen we de verkoop, het onderhoud en de revisie van onze machines voor de Benelux en het grensgebied van Duitsland. Onze systemen worden voornamelijk toegepast in de foodindustrie.

Dit bieden we je:
Een afwisselende, zelfstandige baan met veel verantwoordelijkheid en vrijheid in een dynamische en internationale omgeving. Natuurlijk zijn de primaire en secundaire arbeidsvoorwaarden goed geregeld.

Spreekt de functie je aan? Mail je CV met motivatie naar: info@multipond.nl

Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld.

MULTIPOND Benelux B.V
Boven Zijde 10
NL-5626 EB Eindhoven
Niederlande
Tel.: +31 40 262809-0
Fax: +31 40 262809-9
E-mail: info@multipond.nl

Job purpose:
Provide start-up services, technical support, operator & maintenance training and emergency service support to MULTIPOND equipment customers. Provide technical assistance to MULTIPOND Sales staff and Manufacturer’s representative’s in conducting customer product trials and in defining project scope of supply.

Key responsibilities:

• Supervise customers and their contractor’s in the satisfactory installation of MPA equipment in customer’s plants per MPA engineering specifications and in a safe and expedient manner.
• Provide start-up service for all MPA equipment at customer plants in a safe and expedient manner.
• Provide operator, maintenance, and electrician’s training on the safe operation and repair of MPA equipment.
• Provide detailed service reports and documentation on the machine operating parameters and documentation of people trained on the safe operation of the MPA equipment.
• Provide documentation of any outstanding issues that need resolution to meet customer satisfaction.
• Responsible for handling assigned Service requests and resolving Service and Part Issues to achieve excellent customer satisfaction.
• Creation of training documentation specific for customers as well as updating current established documentation used in various forms
• Provide customer phone support while in-house and or “On-call” rotation
• Follow-up with customers on service activities to assure customer satisfaction.
• Documentation of any outstanding issues that need resolution to meet customer satisfaction.
• Provide a weekly report of unresolved customer service and parts issues.
• Perform job duties as outlined in separate Essential Duties and Functions document.

These responsibilities may be adjusted or added to at any time.

Skills and Qualifications:

• 2 or 4-year degree or relevant job experience
• Valid driver license
• Qualify for or possess US Passport – Foreign travel possible into Germany, Canada and Mexico
• Experience in equipment operations and repairs. In food manufacturing a plus
• Engineering education or background a plus for performing duties.
• Average or better computer and communication skills.
• Positive attitude and good interpersonal relationship skills
• Demonstrated ability to work independently and in a team environment
• Excellent organizational skills
• Mechanical aptitude, proficient with hand tools
• Familiar with use of basic electrical testing equipment, multimeter

Working conditions:
Frequent travel required in vehicles or airplane with overnight stays to provide assigned service for customers usually at customer sites. (up to 80%) Regular weekday work scheduled between the hours of 7 am and 5 pm with some infrequent evening or weekend work required to meet customer needs. Working in office environment remainder of time with heavy computer use.

Physical requirements:

Successful employees must have the ability to perform all of the following physical activities safely in controlled temperature environments of various food processing/packaging venues:

• Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
• Balancing. Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
• Stooping. Bending body downward and forward by bending spine at waist.
• Kneeling. Bending legs at knee to come to a rest on knee or knees.
• Crouching. Bending the body downward and forward by bending leg and spine.
• Crawling. Moving about on hands and knees or hands and feet.
• Reaching. Extending hand(s) and arm(s) in any direction.
• Standing. Occasional standing for 10-12 hours
• Walking. Moving about on foot to accomplish tasks, particularly for long distances
• Heavy work. Lifting objects up to 30 pounds.

Direct reports:
None

Please send your documents to:
MULTIPOND America Inc.
2301 Hutson Road
Green Bay, WI 54303
United States of America
Tel.: +1 920 490-8249
Fax: +1 920 490-8482
Email: sales@multipondamerica.com